Zbazz believes in full transparency — how your personal data is collected, why it's used, and how it's kept secure. This page presents our complete privacy policy in clear, easy-to-understand language.
Our 6 Core Commitments to Protecting Your Privacy
All your personal and financial information is protected with 256-bit SSL encryption — the same technology used by online banking and government websites.
256-bit SSLZbazz never sells your personal data to advertisers or third parties. Only limited information is shared with partners strictly necessary for service operations.
Sale of data is prohibitedYou can request to view, correct, or delete your information at any time. Your rights over your data are our top priority.
Full ControlYour data is stored on ISO 27001-certified servers. Regular security audits and penetration testing are conducted to ensure server integrity.
ISO 27001Zbazz uses cookies solely to enhance your experience. You can manage cookies through your browser settings. All cookies except essential ones are optional.
Cookies ManageableYou can unsubscribe from promotional emails or SMS at any time. A single request stops all marketing communications — no hassle.
Opt-Out OptionThis Privacy Policy Zbazz Entertainment Ltd. Describes in detail the collection, processing, and protection of data for users of the zbazz.ws website and mobile application.
By creating an account, browsing the website, or using any of our services, you are deemed to have accepted this Privacy Policy. Please read and understand it — our support team is always available for any questions you may have.
The Bengali version of this policy is provided for the convenience of members in Bangladesh. In the event of any legal dispute, the original English version shall take precedence.
Zbazz collects various types of information in order to deliver its services. Each category is described in detail below:
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, gender | At registration |
| Contact Information | Mobile number, email address | At Registration & Update |
| KYC documents | NID / passport copy, selfie | Under Verification |
| Financial information | Mobile Pay/Nagad number, transaction history | At the Time of Payment |
| Communication Content | Support tickets, chat messages | During support sessions |
When you use Zbazz, the following information is collected automatically:
Zbazz uses your data solely for specific, legitimate purposes. Each purpose and its legal basis are outlined below:
| Purpose | Description | Legal basis |
|---|---|---|
| Account management | Registration, login, profile updates | Contract performance |
| Payment Processing | Deposits, withdrawals & fee calculations | Contract performance |
| Identity Verification (KYC) | Age & Identity Verification | Legal obligation |
| Fraud Prevention | Detecting suspicious activity | Legal obligation |
| Customer support | Troubleshooting & customer support | Legitimate Interest |
| Service Improvement | Page performance & UX analytics | Legitimate Interest |
| Marketing | Notifying you about bonuses, promotions, and new games | Consent |
Zbazz does not sell your data. However, limited information is shared with trusted partners where necessary to operate our services. See below for details:
Zbazz uses cookies to enhance your browsing experience and analyse platform performance. Cookies are small text files stored on your browser or device.
| Cookie Type | Purpose | Duration | Can it be turned off? |
|---|---|---|---|
| Essential Cookies | Login sessions, security | End of Session | No (Required) |
| Preference Cookies | Language & theme preferences | 1 Year | Yes |
| Analytics Cookies | Usage Statistics | 2 Years | Yes |
| Marketing cookies | Relevant Advertisements | 30 days | Yes |
To manage cookies, go to your browser settings and adjust your cookie preferences. Please note that disabling essential cookies may cause certain features on Zbazz to stop working.
Zbazz retains your data only for as long as necessary. Retention periods vary depending on the type of information:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Data (Active) | Until account closure | Service Delivery |
| Financial Transaction Records | 7 Years | Legal obligation |
| KYC documents | 5 years (after account closure) | Regulatory Requirements |
| Support conversations | 3 years | Record Keeping |
| Log Files (Technical) | 12 Months | Security analysis |
| Marketing Data | Until opt-out | Consent-Based |
If you close your account, we will delete your personal data as soon as reasonably possible; however, certain information may be retained for a defined period to meet our legal obligations.
Zbazz follows the highest industry standards to protect your data. Our security framework operates across multiple layers:
As a Zbazz member, you have the following rights regarding your data. To exercise any of these rights, please contact our support team — we will respond within 30 days.
Zbazz strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors or allow them to create accounts.
Zbazz may update this Privacy Policy from time to time. For significant changes:
Continued use of Zbazz after any policy update will be considered acceptance of the revised policy. Please visit this page regularly.
For any privacy-related questions, requests, or concerns, please reach out to our dedicated Privacy Team:
Zbazz ensures you have full control over your data
You have the right to see what information Zbazz holds about you. Upon request, a copy will be provided within 30 days.
You have the right to correct any inaccurate or outdated information. Update it via your profile settings or by contacting support.
You may request deletion of your data under certain circumstances. It will be removed unless we are required to retain it by law.
Under certain circumstances, you may request that the processing of your data be restricted.
You have the right to receive your data in a machine-readable format, enabling you to transfer it to another service.
You may object to your data being used for marketing or profiling. This takes effect immediately.
To exercise any of these rights privacy@zbazz.wsto send us an email.
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